Community Outreach Coordinator
General Summary of Duties: The Community Outreach Coordinator (COC) acts a community resource liaison with other organizations and assists with community education efforts including first responders, schools, and other organizations. The position also acts as a service coordinator for services provided to clients not receiving residential shelter services including legal advocacy and social service-related activities on behalf of the client.
Supervision:Reports to Director of Domestic Violence Services
Status: Full-Time Non-Exempt
Essential Functions:
- Acts as community resource liaison with other agencies and coordinate community awareness events
- Seeks and participates in speaking engagements regarding SAFE Shelter services
- Assist in facilitating trainings for local law enforcement officers and other community organizations
- Serves as lead contact for distribution of awareness posters
- Assists with agency events and special projects, as needed
- Maintain record of awareness events throughout the year including pictures and brief descriptions of events and compile information for the CEO’s end of year report
- Maintains complete confidential client files, utilizing the database. Compiles necessary reports
Job Requirements
The Community Outreach Coordinator must have:
- Advanced knowledge of the dynamics of domestic violence
- Knowledge of the criminal justice system and community resources
- Understands trauma informed care and how to use it in crisis situations while providing emotional support
- Proven ability to work effectively with diverse staff, clients and volunteers
- Proven ability to think strategically and problem-solve creatively
- Ability to organize time and workload
- Demonstrate empathy and empowerment with all individuals being served
- Demonstrated flexibility, agility, adaptability and ability to multitask and work in a fast-paced environment
- Maintain confidentiality, neutrality, and professionalism in the role
- Ability to communicate effectively orally, in writing and be able to present in front of groups and individuals
- Must have valid driver’s license
Education and Experience Minimum Qualifications
- Bachelor’s degree, with concentration in criminal justice, social work or a related field preferred.
- Minimum three years’ experience in a related field.
- Basic computer skills required for data entry and report generation.
- Graphic design and social media skills preferred.